Casework Services Manager
Deadline to Apply: February 21, 2021 11:59 p.m.
Department: DHS
Salary Range: $26.10-$31.32/hour
FLSA Status: Exempt
Status: Full-Time
Benefit Status: Eligible for benefits
POSITION SUMMARY
Manages staff and coordinates activities associated with providing casework services to citizens, including: overseeing investigation and assessment functions; requesting funding; developing and overseeing contracts with providers; working with various agencies; and making recommendations and implementing changes to policies and procedures.
MINIMUM QUALIFICATIONS REQUIRED:
Education and Experience:
- Bachelor's degree from an accredited four year college or university in a related field; and,
- Two to three years of progressively responsible related experience; or,
- Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
Licenses and Certifications:
- Valid Colorado driver's license (depending on assignment)
- Background Check
ESSENTIAL JOB FUNCTIONS: (All responsibilities may not be performed by all incumbents.)
- Carries out supervisory/managerial responsibility in accordance with policies, procedures and applicable laws, including: interviewing, hiring and training staff; planning, assigning and directing caseloads and work; establishing deadlines; appraising performance; rewarding and disciplining employees; approving leave; coordinating, developing and approving staff training; and addressing complaints and resolving problems.
- Plans, coordinates, assigns, and monitors performance and coaches, counsels, mentors, trains, and advises employees in department for the dual goals of meeting department goals and employee career development; assists staff in the completion of assigned tasks.
- Oversees staff functions associated with department services, including: sexual abuse investigation and treatment, crisis intervention, physical abuse, child neglect assessment, foster care, delinquent youth; youth in conflict, day care, core services, intake process, investigation/assessment, therapeutic services, and foster homes.
- Assists in the formulation of the budget, including: making recommendations; requesting funds; and maintaining/tracking budget accounts/records throughout year.
- Revises and monitors the Core Services and Independent Living Services Plan; contracts with providers and monitors provision of services.
- Serves as a liaison and/or member of various committees, boards, and/or teams and collaborates, persuades, presents reports to and negotiates with others outside own work area to coordinate efforts and maintain cooperative and efficient relations.
- Makes final decisions regarding the resolution of abuse and neglect complaints.
- Approves the filing of court actions on behalf of clients; determines the course of legal action for same.
- Approves treatment plans and staff training for provision of services.
- Interprets, develops, communicates, updates and monitors agency, governmental and/or program policies and procedures; recommends improvement when necessary; writes/revises same; and disseminates information to staff.
- Prepares complex, routine and non‑routine reports utilizing a variety of software; receives, sorts, and summarizes material for the preparation of reports; receives and review reports; makes corrections; relays and interprets administrative decisions, policies and instructions.
- Composes correspondence in accordance with standard policies; answers various inquiries; explains policies and procedures and arranges appointments; processes routine and non‑routine matters independently.
- Reports administrative and/or operational problems to director.
- Enters information into a computer terminal; uses the computer system to retrieve a variety of daily, monthly and yearly reports; maintains routine financial records.
Moffat County is an Equal Opportunity Employer:
Females/Minority/Veterans/Disabled/ Sexual Orientation/Gender Identity
Questions? Contact Human Resources at (970) 824-9195.
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